Privacy Policy

Last updated: June 16, 2026

Overview

At Garden State AI ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (gardenstate.ai), our AI-powered real estate services (including Vale, our AI real estate assistant), and our SMS/WhatsApp messaging features. By accessing or using our services, you agree to this policy.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and other contact details provided through our website forms, Vale chat, or during opt-in for SMS/WhatsApp messages.
  • Property Search Data: Search criteria, saved properties, alerts, and preferences you provide while using our real estate search tools.
  • Usage Data: IP address, browser type, and pages visited, collected via cookies or similar technologies.
  • Message Data: Content of messages sent or received via Vale (web chat, WhatsApp, or SMS) to provide and improve our services.

2. How We Use Your Information

  • Provide, operate, and maintain our AI-powered real estate services, including property search, home valuations, market reports, and Vale AI assistant.
  • Process opt-ins for SMS/WhatsApp messages and manage user consent.
  • Send property alerts, market updates, and relevant real estate communications you have opted into.
  • Improve our services, including training and development of AI features.
  • Communicate with you, including responding to inquiries and scheduling property showings.
  • Facilitate referrals to licensed real estate agents when requested.
  • Ensure compliance with legal and regulatory requirements (e.g., A2P 10DLC, MLS/IDX rules).

3. How We Share Your Information

  • Licensed Real Estate Agents: When you request a showing, valuation, or agent referral, we share your contact information with a licensed agent to fulfill your request.
  • Service Providers: Third-party providers (e.g., Twilio for messaging, Supabase for data storage) bound by confidentiality agreements.
  • MLS Data Providers: We comply with NJMLS and GSMLS rules regarding the display and use of listing data. Your personal information is never shared with MLS providers.
  • Legal Requirements: To comply with law or protect rights/safety.
  • Business Transfers: In a merger, acquisition, or asset sale.

4. SMS/WhatsApp Messaging

  • Opt-In: You consent to receive messages by providing your phone number through our website, Vale chat, or by messaging our WhatsApp number. Message frequency varies.
  • Opt-Out: Reply STOP to any message or contact support@gardenstate.ai at any time.
  • Message & Data Rates: Standard carrier message and data rates may apply.
  • No Sharing for Marketing: Your mobile information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes at any time. We only use your phone number to deliver the messages you have consented to receive.

5. Your Choices and Rights

  • Opt-Out: Reply STOP to any message or email support@gardenstate.ai.
  • Access & Deletion: Email support@gardenstate.ai to request access to or deletion of your personal data.
  • Cookies: Manage cookie preferences in your browser settings.

6. Data Security

We implement reasonable security measures to protect your information, including encryption in transit and at rest, secure server infrastructure, and restricted access controls. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. You may request deletion at any time.

8. International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. We follow applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated date. Continued use after changes constitutes acceptance.

10. Contact Us

Email support@gardenstate.ai or write to: Garden State AI, P.O. Box 492, Elmwood Park, NJ 07407.